Once you have registered with us so we know who you are, you can then contact our Support Agents who can help you by providing some basic information on the property. If you have any specific questions or want to book a viewing, we may need to put you in-touch directly with the landlord.
Sometimes we may not be able to help you so we have supplied a list of organisations who may be able to offer some independent advice about your situation.
We hope that information will be helpful.
Citizens Advice: You can contact them online, by telephone and also attend your local office.
Local Authority/Council: they have many ways they can help. If you are having any issues with your landlord in relation to repairs or if you have been served notice and may be evicted their Housing Team may be able to offer advice and guidance.
National Government: You can find all sorts of information about housing law and your tenant rights/responsibilities in simple English. GOV.UK often links to the relevant legislation for those who want to see the letter of the law.
Lets With Pets: if you need some more information about pets in the property.